WHEN BOOKING A RENTAL, ALL RENTERS AGREE TO THE FOLLOWING TERMS AND CONDITIONS OF USE:
Canoe rental prices are based on calendar days, not 24-hour periods. The current price is $75/day plus applicable taxes. Prices are subject to change.
Rental periods expire at 9AM the calendar day following the last day of your booking. Rentals not returned by 9AM the following calendar day will be charged a full extra day
Special arrangements can be made for group rates/ rentals not on the Spanish River or Agnew Lake, etc. These arrangements must be approved by the owners and/or management and may include alternative pricing.
It is the renter's responsibility to make note of our store hours, and to plan their trip accordingly.
For certain rental items, rental equipment is included. Each canoe rental includes 2 Paddles, and 1 Safety Kit. The renter agrees to additional charges if any of the rented equipment has been damaged.
If for any reason reservations must be cancelled, your deposit will be returned in full if we receive 14 days written notice ( via email to firstname.lastname@example.org)prior to your arrival date minus a $40 administration fee.
Renters assume responsibility for checking weather conditions and forecasts ahead of their trip. No refunds due to mother nature.
Deliveries must be arranged 48 hours in advance. Deliveries must involve mutually agreed upon time slots for delivery and pick-up of equipment, and must involve email confirmation. The renter is responsible for travel time and traffic conditions.
Renters must be present to meet the delivery vehicle at the pre-arranged time and location of pick-up and drop-off. Renters must wait with their rental equipment at the pick-up location until the delivery vehicle arrives. Rental equipment may not be left unattended at any time, as we cannot guarantee the safety of our equipment at public drop points. Items left unattended are the renter's responsibility.
Due to factors such as traffic and weather, we allow for a grace period of half an hour to elapse after the scheduled meeting time. The renter agrees to a $50/per hour wait time in addition to the rental if late.
Rental delivery rates are based on your total trip (pick-up and drop-off), and do not vary with quantity (up to 10 boats). Please note that there are no discounts for multiple boat rentals!
We reserve the right to refuse delivery requests if they exceed a reasonable distance, or fall during a time when the driver or truck is unavailable. Requests for deliveries outside of our regular hours of operation may be subject to additional fees.
Renters agree to return all boats and equipment to the drop-off location in the same condition as when they went out, excepting normal wear and tear. It is the renter's responsibility to make note of the equipment's condition when it goes out, and to bring concerns to our attention before we surrender equipment to the renter's care.
Any damage or loss of equipment will result in the renter being charged the full retail cost of that equipment (if it is lost / beyond repair), or the cost of repair. Equipment that is not returned, returned late without special arrangement, or returned in damaged condition, will be charged to the credit card on file without notice. Equipment not returned will be treated as stolen until we hear otherwise.
Renters bear full responsibility and assume all risk for equipment rented, and the transport of that equipment from the moment it leaves our care to the moment it returns to our care. In the case of rental deliveries, renters bear full responsibility and risk for equipment rented from the moment the items are unloaded to the moment they are returned to our care.
THANK YOU FOR YOUR UNDERSTANDING, AND HAPPY PADDLING!